Insurance

Registration fees do not include insurance of any kind. It is strongly recommended that participants take out their own general travel insurance. It is suggested that the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses. The Insurance should cover loss arising from the cancellation of the conference by the organisers or a person’s inability to attend due to any reason whatsoever. No responsibility is taken by the conference managers for any person not holding insurance.

Acknowledgment of Registration

All registrations will be acknowledged in writing with confirmation of requirements, upon receipt of a completed registration form, whether electronic or in hard copy. Tax invoice/confirmation will also be issued. All updates regarding the conference will be posted on the conference website.

Accommodation

If you need to cancel your accommodation booking within 30 days of your arrival date, any refund whether cash or credit card, will be subject to the hotel cancellation policy. You must contact the hotel directly for any applicable refund. Therefore no accommodation refund can be guaranteed within 30 business days of the conference.  Please note that there are surcharges on credit card transactions at most hotels; please contact your hotel directly if you wish know their individual rates.

Additional Guests

Conference Social Program: If you have booked additional guests for any function, they will be added to the guest list for that function.

Conference Handbook & Name Badge

Upon arrival at the conference you will receive a name badge and the conference information on a USB drive. The name badge will be your official pass and must be worn to obtain entry to all sessions and to social functions. Additional bookings day registrants and partners -Please ensure that you wear your name tag at all times as it is required for access to conference events.

Late Registrations

The organisers cannot guarantee that collateral, such as satchels, will be available to late registering delegates – those registering less than one month prior to the start date. In addition, there is a risk that social program functions may be fully subscribed. This policy has been implemented to enable a greater efficiency in the coordination necessary during the lead-up to the conference, and to ensure the most enjoyable conference experience possible for everyone involved. Registrations for the conference will close one week prior to the starting date to enable appropriate pre-conference preparations. However, late registrations may be accepted onsite – dependent on availability. A late fee of $50 AUD will be applied. Delegates who choose to register onsite will be required to pay for all related costs immediately, via cash, the provision of a cheque or credit card number. Receipts will be sent to the delegate concerned after the conference.

Registration Desk

The Registration Desk will be located in the SkyCity Auckland Convention Centre. Staff will be there throughout the conference to assist you with any questions you may have regarding registration, attendance, accommodation or social functions.

Speakers

Speakers will be asked to load their presentations onto the conference laptop. This must be done AT LEAST four hours before you are due to present – this may mean the day before your presentation. Please see the staff at the Registration Desk for further information.

Disclaimer

The 2016 TEM Conference reserves the right to amend or alter any advertised details relating to dates, program and speakers if necessary, without notice, as a result of circumstances beyond their control. All attempts have been made to keep any changes to an absolute minimum.